Data Platform Managed Service
Managed service
Maintain, support and evolve your energy data platform with confidence
Hypercube’s Data Platform Managed Service provides ongoing support, optimisation and technical stewardship for energy companies with live data infrastructure.
Built for organisations ready to take control of their data, our managed service keeps platforms secure, performant and aligned to business goals. Whether you need infrastructure monitoring, data pipeline enhancements, stakeholder enablement or AI-readiness planning, our team integrates seamlessly with yours to unlock insight, improve decision-making and ensure long-term platform success.
Choose a cost-effective, secure and flexible support model that grows with your energy operations.
Challenges
Operational data platform with no internal support model
Incidents or failures going unresolved due to limited team capacity
Strategic decisions stalling without technical input
Limited bandwidth to enhance or extend platform functionality
Our Approach
This service provides monthly access to a delivery pod with the skills needed to support your platform, end-to-end. Typical inclusions:
- Monitoring and resolution for pipelines, models, and dashboards
- Proactive health checks, usage reports, and cloud cost optimisation
- Light-touch enhancements, new dashboards, or retraining
- On-call engineering support for urgent issues
- Product steering and quarterly roadmap input
We can support platforms built by Hypercube or third parties, using AWS-native or hybrid tooling.

As part of Hypercube’s commitment to long-term success and service excellence, Hypercube includes access to Hypercube Assure, which is designed to support and enhance the core data platform managed service.
- Incident management & root cause analysis
- Proactive system monitoring
- Insightful reporting & dashboard
- Regular service reviews
- Security compliance & oversight
- Support & response integration
Support model
Working with Hypercube
Subscription-based managed service with monthly allocation of Hypercube engineering, analytics and strategy hours
- Named technical lead
- Weekly or biweekly review cadence
- Usage and SLA reporting included
- Optional enhancements or roadmap workshops each quarter
Monthly retainer
Benefits
Benefits of Hypercube’s Data Platform Managed Service
Improved uptime and platform reliability
Faster delivery of new analytics and AI use cases
Reduced technical debt and incident risk
Ongoing strategic alignment with cloud roadmap
Speak to the Hypercube team
Learn more about Hypercube's Data Platform Managed Service
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